You can check the status of their servers on sites like DownDetector. If it’s not working on your phone either, there might be an issue with Netflix itself (such as their servers being temporarily down). The easiest way to verify this is to try opening Netflix on another device (such as your smartphone) while using the same WiFi.

No luck yet? Move on to the next step… Check If Netflix Itself is Down

you’re already running the latest version of the Netflix app), you can still try to uninstall and then re-install the app. Often there’s a glitch with a specific version of the Netflix app, which is easily resolved with an update. If there is, perform the update and try to see if it works now. Then find the Netflix app and see if there’s any update available. Head over to the LG content store (the app store on your webOS-powered LG smart TV). Keep it turned off for a full minute before restoring power and turning it on again.Īs long as there’s no temporary issue with Netflix itself (such as a temporary outage), this alone should fix the issue in 80% of cases.ĭidn’t fix the problem for you? Don’t worry, and keep reading… Update the Netflix App You need to turn off the actual power to your TV (either by turning off the switch if there’s one, or unplugging the TV from the socket/power source). No, pressing the power button on your TV remote won’t do in this case. This might seem obvious, but to rule out any technical issues (such as with built-up cache), it’s essential to give your LG TV a fresh start. WiFi is Connected But Netflix is Still Not Working.

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